"Folks that are trying to break into apartments", Westwood tells police when she calls in.
"I'm hot, I'm handsome, I'm white", Westwood says in the video.
Susan Jane Westwood, 51, was subsequently fired from her job at Charter Communications after footage of the encounter went viral.
Attorney Michael Phillips, who has been hired to represent the Garris sisters, told WBTV that he has been in contact with the apartment complex and its management has agreed to evict Westwood.
"I'm white and I'm hot".
Police charged Westwood with misuse of the 911 system after listening to the calls from the night two women said she harassed them while they waited outside their apartment.
In the 911 calls released by police and published by the news station, Westwood was heard identifying the women to police as "African-American" and saying, "they've been hanging out here for a while, and they've been photographing me". She added that "there's no vehicle broken down, there's somebody trying to cause problems".
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Two sisters, Leisa and Mary Garris, called 911 after they said a woman approached them while they were waiting for AAA to jump their vehicle.
"It's been an eye-opener", Mary Garris said. "We want to bring justice. People are being judged for the color of their skin". "This is alarming and upsetting".
"The incident recorded in Charlotte is a blatant violation of Charter's code of conduct and clearly disregards the company's commitment to inclusion and respectful behavior", said Scott Pryzwanky, a spokesperson for the company, in a statement.
It was not immediately clear if Westwood had retained or was assigned an attorney.
The video, which has received millions of views since it became public, showed Westwood verbally harassing the two women, who were both sisters, who were waiting for AAA.
"Is your boyfriend here, is your baby daddy here?"
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