Michelle and Steven Burt have been traveling back and forth between their homes in Boston, Mass. and Florida for 12 years with their small dogs "without incident". When Burt opened the flap to give the pup some air, she realized Darcy's tongue was blue.
Burt identified Renaud and Diane as the flight attendants who helped save her dog. A flight attendant came by and reminded the couple that airline regulations require dogs to be kept in carriers at their feet (unless they are emotional support animals).
Darcy was in her carrier under a seat when Burt noticed that the dog was pushing her head against the mesh opening.
Crew member Renaud Spencer holds Darcy after the dog was feeling better.
"As a French bulldog owner myself, I knew the dog was overheating and needed some ice", Renaud Fenster, one of the flight attendants, told Good Morning America.
"I noticed that her tongue was blue and I am aware that is a sign of insufficient oxygen (Hypoxia) so I pulled her out from under the seat and placed her on my lap to cool down and help her relax as she was panicking and breathing frantically", wrote Michele in an open letter to the airline.
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After being informed, rescue teams, police and ambulances rushed to the crime spot and investigation is underway. Bilour suffered serious injuries and was shifted to the hospital where he succumbed to his wounds.
Once the oxygen mask was applied, the dog recovered quickly. I placed the mask over her face, and within a few minutes she became alert and after a short time she didn't want the mask, ' Burt wrote. "I believe [Spencer] and [Asher] saved a life".
"It may have been only a "dog" to some, not a major disaster certainly, but a family member to us".
Burt ended her letter by confirming that Darcy "has made a complete recovery".
Burt thanked the JetBlue crew for helping Darcy during the trip. So I called the captain, and I told him, 'I think I need to use some oxygen, ' and he said, 'Go ahead'.
In a statement to ABC 7 in NY and other media outlets, JetBlue said they were happy their crew members went "above and beyond" to help the dog and that Burt's thank-you letter would be forwarded to higher-ups so the attendants can be recognized for their kindness.
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