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Apple Maps is down, 'all users' affected

16 June 2018

The Apple directions app has been down since 9:55 a.m., according to Down Detector.

The message "Directions not available-route information is not available at this moment" appears when searching for directions, and searching for specific places like "Penn Station" or "JFK Airport" yields a "No results found" message. "We are investigating this issue", explains Apple.

Unfortunately, Apple has only just announced its CarPlay platform would open up to third-party navigation and mapping apps with the release of iOS 12 - but that hasn't yet come to pass.

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While this is certainly very frustrating for the millions of people who have Apple Maps on their phones, my real question is: Why are you all using Apple Maps? "Ugh", Twitter user Oliva wrote. The one time in a month that I need the service and its down? "Please help?" Apple Maps user David Harper said. "Y'all are useless. Apple maps is down".

We can confirm Apple Maps is down in our area as well. Additionally, Maps has benefited from being the sole source of directions when users ask for assistance from Siri, enabling an in-car voice request for driving guidance to nearby businesses or locations to automatically start providing spoken and visual directions.

Apple Maps is down, 'all users' affected