Macy's credit card payment system buckled due to a higher than anticipated volume of transactions, the retailer said, leading to delays that slowed the checkout process at department stores around the country Friday.
Customers nationwide took to social media to air complaints about the issue, which led to longer waits and even prompted people to abandon their planned purchases, according to Bloomberg.
"Sorry shoppers! macys.com is temporarily closed for scheduled site improvements as we work to bring you a better shopping experience", one Twitter user posted a screenshot of an error message he received on the site. "Getting ugly out there".
Customers took to Twitter on Friday to complain about credit card machines not working in stores and online accounts not working.
Shoppers have reported problems as they try to pay for merchandise with their credit cards at the Macy's department store on State Street.
Crude Oil At Fresh 2-Year Peak
Meanwhile, a weak dollar boosted market sentiment for the dollar-priced oil. "Or, if we get grumblings from Iraq or Iran", he added.
Ruth Ann Lorenz said she left the register and went to her bank to withdraw cash to buy a pair of shoes.
Macy's, like many other retailers; is struggling to compete with online shopping sites like Amazon.
Earlier today, Lowe's website experienced outages.
But the slowdown's timing-as well as Macy's vocal, disgruntled shoppers on social media-is a black eye that could be heal as retail becomes increasingly cutthroat in the face of e-commerce's 2017 gains.
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